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Zendesk
Custom APPs
Zendesk platform allows to build custom Add-ons and Apps tailored to special business and technical requirements and goals.
We will be glad to define and build a fully tailored solution according to your specific needs and requirements.
Integration to ERP systems.
Smart detection and merge of end-users (recommended for Omni-Channel)
Tickets auto-merge according to pre-defined conditions.
Tickets auto-solve according to pre-defined conditions and auto-replies from external sources.
Users and Organization smart updateable searches and views.
Smart notifications based on external sources.
Flows automation and optimization.
Custom productivity optimization tools.
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